About Us
Who We Are
We are a highly qualified Start-Up Company that offers Amazon FBA Reconciliation Services from A to Z.
Our Mission
We track and claim money that Amazon owes you, so you can focus on the greater picture. Scale your Company! Our Core Focus is to provide our clients with impeccable service for a fraction of the price. After all, Many a little makes a Mickle, and Every Mickle is of great worth.
What We Do
- AMAZON Reconciliation
- More Services to Come!
Why Choose Us?
Unlike other services, we offer 20 Reconciliation cases for free, so you can try out our Service!
We manually submit and track all claims! With us, your account is Safe! We provide a Service from A to Z! We provide you with detailed reports of successful claims.
Unlike other services, we manually submit and track all claims!
We treat every account with respect and aim to develop an excellent professional relationship with our clients. With us, your account is safe!
We manually take action for you!
We charge only a 15% fee of a successful claims! Other services charge up to 25% even 30%!
We provide this service for you so you can focus on what matters, Scale your company!
You won’t pay a dime until we are sure you are eligible for reimbursements. Simply put,
YOU ONLY PAY WHEN YOU GET YOUR MONEY BACK!
Our Philosophy
The sand speckles in an Hourglass are similar to thoughts that come and go in time, and time indeed is irreplaceable.
Thoughts and time are infinite, and the shape of an Hourglass indicates infinity. The name Hourglass has the word “OUR” inside it, which suggests teamwork and cooperation. Well, there you have it then!
(H) OUR glass it is!
The goal of our company is to deliver impeccable service for a fraction of the price! Excellent quality and high standards can and should be approachable to everyone!
Our Team
Maria E
Founder/ Managing Director
She has been in the Shipping Industry for 25 years, and one day, she decided to turn things around. She initially took a recreational 3-month break and at some point found herself helping out a friend of hers with his Amazon FBA Reconciliations.
This continued for four consecutive years until she suddenly saw this as a challenge to create a company that offers an A to Z Service for a fraction of the price. This seed then became Hourglass Refund Services.
Christina K
Founder/ CFO
Chris is a Doctor! But not an ordinary doctor, as she can‘t imagine herself just being in a clinic treating patients as she is passionate and full of innovative ideas.
She is the kind of person who, if an idea intrigues her, she will turn it overnight into an empire. She constantly has new ideas – most of the time, you just can‘t follow up with all of them.
Chryso T
Customer Service/ Backend Manager
Chryso is the epitome of professionalism when it comes to working ethic and focus.
She is a workaholic when it comes to deadlines and delivers impeccable service to our clients.
Christina V
Graphic Designer
Christina is our Logo Designer! She was the first person to join this team, and as soon as we shared with her the idea behind Hourglass Services, she appeared the next day with the logo you can see on our Website. There has been absolutely no change since the day she created it.
Lulu & Lilly
MORAL SUPPORT TEAM
The best Moral Support you could ask for!
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